Returns and Refunds

We want you to be happy with your order. If something is not right, we are here to help.

Returns: Unopened items in their original packaging may be returned within 7 days of delivery. Please contact us before sending anything back so we can guide you.

Non-returnable items: For hygiene and safety reasons, opened test kits, supplements, and personal-use items cannot be returned unless they are faulty.

Faulty or incorrect items: If you receive a damaged, faulty, or wrong item, contact us within 48 hours of delivery and we will arrange a replacement or refund at no extra cost to you.

Refunds: Approved refunds are processed to your original payment method within 5 to 10 business days of us receiving the returned item.

To start a return, contact us at hello@lyflinemeds.com or on WhatsApp at +234 800 000 0000.