Lyfline Meds currently offers home delivery within Lagos and delivery to designated pickup locations across Nigeria.

 

Order Processing and Dispatch

Orders are processed on business days, excluding weekends and public holidays.

Orders placed before 4:00 p.m. may be dispatched within one business day. Orders placed after 4:00 p.m., on weekends, or on public holidays will be processed on the next business day.

Dispatch time is not the same as delivery time.

 

Lagos Home Delivery

Home delivery within most parts of Lagos usually takes 1 to 2 business days after dispatch.

Some locations, including Epe, Badagry, Ikorodu, and other extended delivery areas, may require additional delivery time or an extra delivery fee. We will contact you before dispatch if any additional fee applies.

 

Nationwide Pickup Delivery

Customers outside our Lagos home-delivery areas can select an available pickup location during checkout.

Delivery times vary by state and pickup location. The estimated delivery time for your selected location will be displayed at checkout.

You will be notified when your order is ready for collection. Customers may be required to provide their order details or a valid means of identification when collecting an order.

Orders that are not collected within the pickup provider’s collection period may be returned. Additional fees may apply if the order must be sent again.

 

Delivery Fees

We currently charge a flat, affordable delivery fee for Lagos home delivery and nationwide pickup delivery.

The applicable fee will be displayed at checkout before payment. Additional charges may apply to extended or difficult-to-reach locations.

Delivery rates, coverage areas, and available pickup locations may change as we continue to improve and test our delivery service.

Orders above ₦50,000 qualify for free standard delivery. Additional charges for extended delivery areas may still apply.

 

Tracking and Delivery Updates

Where tracking is available, the tracking details will be sent after your order has been dispatched.

Delivery estimates are provided as a guide and are not guaranteed. Delays may occur because of public holidays, weather, traffic, logistics-provider disruptions, incorrect customer information, or other circumstances outside our control.

 

Customer Information

Customers are responsible for providing the correct name, phone number, delivery address, state, and pickup location.

Lyfline Meds will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided during checkout. Additional delivery fees may apply if an order needs to be redirected or sent again.

 

Damaged, Missing, or Incorrect Orders

Please inspect your order as soon as it is delivered or collected.

Report any damaged, missing, or incorrect item within 24 hours of receiving the order. Include your order number and clear photos or videos of the parcel and item where applicable.

Reports made after this period may be more difficult to investigate with the delivery provider.

 

Contact Us

For delivery enquiries, contact:

Email: hello@lyflinemeds.com
WhatsApp: +234 814 235 1724